About Me
I'm a Data Scientist with a PhD in Statistics and a track-record of helping to build successful startups. My primary focus is on product development, vision alignment, and communication within the realm of data science.
I'm also the founder of Sunbeam, a feedback analytics company using AI to improve the way in which feedback is handled in large organizations.
I was the first Data Science leader at both Opensignal and Peakon, where I established and led the data teams. Both companies were subsequently acquired.
After that I worked at Workday, leading Data Science & Methodology for the Employee Voice product.
I have an interest in the emerging applications of Natural Language Processing (NLP) and large language models to feedback management and survey methodology. In addition, I serve as an advisor and investor for a select number of startups, primarily those that overlap with my experience.
Lately I've been really focused on analysing hotel and hospitality feedback, and trying to make it easier to improve guest satisfaction using feedback.
Greatest Hits
Paper: Modelling download throughput of LTE networks
At Opensignal I had access to incredible amounts of data on real world mobile experience. I wrote and published an article that examines the role...
Panel: Belong
As part of Belong 2019 I hosted a panel discussion on how businesses can quantify the RoI of their employee engagement initiatives. Belong had around...
More things I've done
Press
One of the best parts of my job is getting access to datasets that help answer important questions about the way in which we work. You can sometimes find me...
Talk: PAFOW 2019
I was invited to talk about some of Peakon’s data science work, and the value that it can bring to organisations looking to implement an employee engagement solution.
Talk: Ignite
Back in 2011 I was really interested in a story called Thirteen Against the Bank, which described an allegedly true story of a team running a roulette system against a...
Heartbeat
Heartbeat is a repository of the research that Peakon conducts on the future of work. I’m particulary proud of the work we did on understanding the leading indicators of employees...
